This Cookie Policy explains how ECardPay uses cookies and similar technologies on our website and in our applications, the categories of cookies we use, and how you can manage them. It should be read together with our Privacy Policy.
1. What cookies are
Cookies are small text files that are placed on your device when you visit a website or use an application. They are widely used to make services work, or work more efficiently, and to provide information to the operators of the service. We also use similar technologies, such as local storage and pixels, which we refer to collectively as "cookies" in this Policy.
Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain until they expire or you delete them. They may be set by us ("first-party") or by a third party providing a service to us ("third-party").
2. How we use cookies
We use cookies to operate and secure the services, to remember your preferences, and to understand how the services are used so that we can improve them. Some cookies are essential for the services to function and cannot be switched off in our systems; others are optional and are used only where permitted or where you have consented.
3. Categories of cookies we use
The cookies we use fall into the following categories:
- Strictly necessary: required for the services to function, including cookies used for sessions, authentication, security and load balancing. Without these cookies, parts of the services will not work.
- Preferences: remember choices you make, such as your language and locale, so that we can provide a more personalised experience.
- Analytics: help us understand how the services are used, on an aggregated basis, so that we can measure and improve performance. These do not identify you personally to us for this purpose.
4. Third-party cookies
Some features of the services rely on third parties, such as identity-verification and customer-support tools. These third parties may set their own cookies when you use those features, in accordance with their own privacy and cookie policies. We do not control cookies set by third parties.
Where third-party cookies are used for optional purposes, we use them only where permitted or where you have consented.
5. Managing cookies
You can control and manage cookies in several ways. Most browsers allow you to view, delete and block cookies through their settings, and to be notified when a cookie is set. Where we provide cookie controls within the services, you can use those to manage your optional preferences.
Please note that if you block or delete cookies, some parts of the services may not function properly. In particular, blocking strictly necessary cookies may prevent you from signing in or using core features.
6. Do Not Track
Some browsers offer a "Do Not Track" signal. There is currently no consistent industry standard for how such signals should be interpreted, and our services do not respond to them differently at this time. You can still manage cookies using the methods described above.
7. Changes and contact
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in legal requirements. The date at the top shows when it was last updated. If you have questions about our use of cookies, please contact us at hello@ecardpay.com.